Patient portal that reduced no-shows by 38%
Lumina Health · Healthcare
- 38%
- fewer no-shows
- 4.8★
- patient rating
- 9 wks
- to launch
The problem
Phone-only booking and no reminders led to empty slots and overloaded reception staff.
What we built
Online booking, automated SMS/email reminders and secure messaging, built with strict access controls and audit logs.
“Reception finally has time to look after the patients in front of them.”
Free, no-obligation
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