Choosing between buying and building is rarely about technology. It is about how unique your process is and how much that process is worth to you.
1. Is this process a competitive advantage? If it is how you win customers, build. If every competitor does it the same way, buy.
2. How many tools do you stitch together? If staff copy data between three or more systems daily, the hidden labour cost often exceeds the cost of a custom system within 18 months.
3. What are the per-seat costs at 3x your size? Subscriptions scale linearly; custom software usually does not.
4. Can you live with the vendor's roadmap? If key features are missing and unlikely to arrive, you are renting someone else's priorities.
5. Do you have the budget for the first 12 weeks? Building front-loads cost. If cash is tight, start with a small automation layer on top of what you have.
Not sure? Book a free scoping call and we will give you an honest answer, even if it is 'buy'.
Related: Custom Software Development · Mobile App Development · Web Application Development